Known Issues
A list of any known issues and work arounds can be found here. Known issues are items we are aware of but have not released any software changes just yet.
Nov 7, 2022
SAP has deployed a new launch pad theme and new user controls. AsInt is adjusting the launchpad to point to new theme and user controls.
Complete Outage = Yes, user sees no tiles when logging in.
Isolated User Impact = Yes
Fixed = Yes
Outage Duration = 4 Hours
May 1, 2022
When revising and copying an existing instruction the instruction version was duplicated. A new release of the software was provided to address this.
Complete Outage = No
Isolated User Impact = Yes
Fixed = Yes, though the issue continues to be monitored.
Outage Duration = 4 Hours
January 1, 2022
If the Instruction queued an Inspection and generated the inspection. While the Inspection was “In-Progress”, if the Instruction changes, it will cause some synchronization issues and cause an error. A new release of the software was provided to address this.
Complete Outage = No
Isolated User Impact = Yes
Fixed = Yes. We continue to monitor and ensure no additional items pop up.
Outage Duration = 4 Hours